All orders placed will be ready to ship within two business days, regardless of the shipping method. Orders placed over the weekend or on a holiday will be ready to ship within the next two working business days. Orders shipping to the West Coast will arrive in 3-5 business days. Orders shipping to the East Coast will arrive in 7-10 business days.
We use UPS as our standard carrier. We ship to residential and business addresses only. We do not ship to P.O. boxes, APOs/ FPOs, or Freight Forwarding Facilities.
We recommend trying on all items in your order before washing to ensure they fit. We cannot accept returns or refund due to sizing issues after items have been washed.
An item may be returned if it is sent back:
● with original tags and packaging intact
● free of stains, odors, animal hair, and damage
The return package must be postmarked back to us within seven calendar days of delivery in order to receive a refund. Items can be returned after this seven-day-timeframe for a store credit.
Customers are responsible for all return shipping fees. No return form in necessary; all we need with the package is a note including the order number and name associated with the order. Baby and Toddler is not responsible for untraceable or lost return shipments. We recommend using a delivery service with tracking to protect your return.
Returns over $300 will be issued a store credit and restocking fee of 15%.
Please allow up to 2 weeks for your return to be processed once received at our warehouse, and 1-3 business days for refunds to be processed to your original form of payment.
If you would like to return an item that was gifted to you, please email email@example.com with the buyer’s name and order number. The buyer will not be contacted; it will simply help us find the order and act as proof of purchase.
Proof of purchase is required for items to be return-eligible.
Our return address:
Baby and Toddler
PO Box 44
Newcastle, CA 95658